(FAQ's)
Frequently Asked Questions |
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| Q. |
Are your stones products natural stone? |
| A. |
All our stone products are natural stone, depending on the product, we use
tumbled bluestone, marble, granite or beach stones |
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| Q. |
Do you ship internationally? |
| A. |
Not at this time. |
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| Q. |
How long will it take to receive my order? |
| A. |
Generally it takes 10-15 working days for personalized orders. Please
contact us for rush orders or special shipping. |
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| Q. |
Is there a minimum order? |
| A. |
There is no minimum |
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| Q. |
Will the lettering on the pet memorials fade? |
| A. |
The lettering is permanently sandblasted into the stone, we use a
high-grade exterior paint which should last for years |
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| Q. |
Are volume discounts available? |
| A. |
Please contact us for availability of volume items |
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| Q. |
What if I'm not satisfied with my order? |
| A. |
We want you to be pleased with your order. If there is something you
are unhappy with, we would appreciate the opportunity to correct it. We do ask that
you contact us prior to returning the item. |
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| Q. |
Are rush orders available? |
| A. |
We will make accommodations for rush orders. Please contact us for time
constraints and additional charges. |
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